Newfoundland Health Care
Welcome to Community Support and Residential Services
The Community Support and Residential Services Division of Central Health offers a diversity of supportive programs and services across the region,aimed at providing individuals with the opportunity to live as independently as possible within their community. The focus is on helping individuals access the supports they need to overcome barriers, enhance independence and improve quality of life.
A full range of community based programs and services are provided by qualified health care professionals throughout the region.To learn more about the specific services offered by the Community Support & Residential Services Division click on one of the following programs:
Community Support and Residential Services uses a single entry service model for service delivery.
SINGLE POINT OF ENTRY
Single point of entry allows individuals/clients to obtain information and gain access to a broad range of health and social programs including community, facility based, home support and other supportive services. Access to these programs and services is based on a coordinated, interdisciplinary approach to assessment and placement.
Assessment is interdisciplinary and is the collection and collation of information to determine strengths and needs. The client is an integral part of this process and the type of assessment(s) required is determined by professionals involved.
The Long Term Care and Community Support Program: Adult Needs Assessment is a comprehensive, functional tool designed to assist health care professionals to objectively assess client's care needs, and determine appropriate placement options. The format is designed to ensure objectivity and allows comments by the assessor to describe or define client's status or needs.
The Long Term Care and Community Support Program: Adult Needs Assessment is completed upon initial client assessment to access:
- home support services;
- personal care home;
- long term care home;
- respite care;
- alternate family care;
- board and lodging (with relatives or non-relatives);
- independent living arrangements;
- other residential options;
- access professional services; and
- when there is significant change in the client's condition and services are still required.
Placement is the outcome of the assessment process.
The Placement Coordination Program, through its Regional Placement Coordinators, is responsible for the screening and approval of requests for service and coordination for or on behalf of the client and/or family to:
- facilitate placement within a community based or facility based residential options, and/or
- obtain home support and other supportive services that will enable the client to meet service goals and expected outcomes.
Placement coordination is both a concept and a process. As a concept, it is a system of relationships between direct service providers, agencies, and clients.
As a process, it is an interaction within a service network which assures that a client receives needed services in a supportive, effective, efficient and cost effective manner.
Case Management is a method of providing services whereby professionals work
- assess the strengths and needs of the client and the client's family when appropriate; and
- advocate for, arrange, coordinate, monitor, and evaluate, a package of services to meet the client's needs.
The anticipated outcome of the Case Management approach is improved quality of care to clients.
Members of the case management team will vary depending on the services required to address the assessed needs of the client. The case management team may consist of the following, but not be limited to:
- Community Support Social Worker (CSSW)
- Continuing Care Nurse Coordinator (CCNC)
- Liaison Nurse
- Licensed Practical Nurse (LPN)
- Behaviour Management Specialist (BMS)
- Occupational Therapist (OT)
- Financial Assessor (FA)
- Regional Dietitian
- Regional Coordinators
- Other professional staff as needed
Central Health offers Community Support & Residential Services through a number of offices in the region. To access these services or for more information please contact the office which serves your community.
Regional Referral Centres
James Paton Memorial Regional Health Centre, 125 Trans Canada Highway, Level 3, Gander, NL A1V 1P7
Telephone: 256-4847 Fax: 256-4955
Central Newfoundland Regional Health Centre, 50 Union Street, GFW A2A 2E1
Telephone: 489-7490 Fax: 489-7907
A.M. Guy Memorial Health Centre, Buchans, NL, P.O. Box 39, A0H 1G0
Telephone: 672-3343 Fax: 672-1123
Baie Verte Peninsula Health Centre, 1 Columbus Drive, Baie Verte, AOK 1BO
Telephone: 532-5271 Fax: 532-4632
Brookfield Bonnews Health Centre, New-Wes-Valley, NL, A0G 1B0
Telephone: 536-2160 Fax: 536-3491
Fogo Island Health Centre, P.O. Box 9, A0G 2B0
Telephone: 266-2406 Fax: 266-1104
Green Bay Health Centre, 275 Main Street, P.O. Box 280, A0J 1T0
Telephone: 673-4676 Fax: 673-2114
Community Health Centres
Belleorm Community Health Centre, P.O. Box 206, A0H 1B0
Telephone: 881-6106 Fax: 881-6104
Botwood Community Health Centre, 2 Airbase Road, P.O. Box 945, A0H 1E0
Telephone: 257-4900 Fax: 257-3640
Connaigre Peninsula Community Health Centre, P.O. Box 368, A0H 1P0
Telephone: 885-2106 Fax: 885-2892
Centreville Community Health Centre, P.O. Box 181, A0G 4P0
Telephone: 678-6356 Fax: 678-2095
Change Island Community Health Centre, c/o Medical Clinic, A0G 1R0
Telephone: 621-6161 Fax: 621-3126
Eastport Community Health Centre, Medical Clinic, P.O. Box 111, A0G 1Z0
Telephone: 677-3269 Fax: 677-2451
Dr. Brian Adams Community Health Centre, P.O. Box 329, A0G 1T0, Gambo, NL
Telephone: 674-5373 Fax: 674-0067
Bell Place Community Health Centre, 3 Bell Place, Gander, NL, A1V 2 T4
Telephone: 651-6241 Fax: 651-3556
Victoria Cove Fire Hall, c/o General Delivery, Victoria Cove, A0G 4N0
Telephone: 676-2959 Fax: 676-2456
Glovertown Medical Clinic, P.O. Box 9, A0G 2L0
Telephone: 533-2566 Fax: 533-1086
Community Health Centre, 36 Queensway, Grand Falls-Windsor, NL A2B 1J3
Telephone: 489-8161 Fax 709-489-8844
Lewisporte Community Health - Port Building, 454-462 Main Street, P.O. Box 1209
Telephone: 535-3061 Fax: 535-0360
Musgrave Harbour Community Centre, A0G 3A0
Telephone: 655-2384 Fax: 655-2078
Notre Dame Bay Memorial Health Centre, Twillingate, NL
Telephone: 884-1370 Fax: 884-5437
New World Island Community Health, c/o NWI Clinic, Summerford, A0G 4E0
Telephone: 629-7176 Fax: 629-7114
Robert's Arm Community Health Centre, Burton's Enterprises Building, P.O. Box 219, A0J 1R0
Telephone: 652-3798 Fax: 652-3671
St. Alban's Community Health Centre, The Regional Resource Centre, Cormier Avenue, P.O. Box 490, A0H 2E0
Telephone: 538-3738 Fax: 538-3563
St. Brendan's Community Health Centre, Medical Clinic, A0G 3V0
Telephone: 669-5381 Fax: 669-3105