Virtual ER  and Temporary Closures at Central Health Sites

 
 
 
 

Updated on Friday, May 27 at 4:00 pm

In the event there is no physician available at one of our rural health care facilities (category B facility), there are two options that are considered:

  1. Virtual emergency service (Virtual ER)

  2. Temporary closure of service (diversion)

To find out what is Virtual ER and what is a Temporary Closure (Diversion) of Service >>Click Here.  

In the event of a Temporary ER closure residents requiring emergency services during this this time are advised to call 911 or proceed to the nearest emergency room where they will be seen.

Central Health continues its efforts in recruitment for this area for both physicians and non-physician healthcare workers. We apologize for the interruption of service and thank the public for their understanding and patience as we continue to focus on providing safe and quality care for the residents of the central region.

       ***Only facilities listed below in red are experiencing Virtual ER or Temporary Closure***

   LIST OF VIRTUAL ER OR TEMPORARY CLOSURE NOTICES   

BAIE VERTE PENINSULA HEALTH CENTRE, BAIE VERTE

VIRTUAL ER at BVPHC

On-site emergency services will be supported through Virtual ER assessment on the following date and time:

  • Saturday, May 28 at 8:00 am to Wednesday, June 1 at 8:00 am

During this time, residents can come to the ER at BVPHC as usual. For more on Virtual ERs please click here.

CONNAIGRE PENINSULA HEALTH CENTRE, HARBOUR BRETON

 

VIRTUAL ER at CPHC

On-site emergency services will be supported through Virtual ER assessment on the following date and time:

  •  n/a

During this time, residents can come to the ER at CPHC as usual. For more on Virtual ERs please click here.

DR. Y.K. JEON KITTIWAKE HEALTH CENTRE, NEW-WES-VALLEY

 

TEMPORARY CLOSURE OF ER SERVICES at DYKJKHC

A temporary closure of emergency services will take place on the following date and times:

  •  n/a

Residents requiring emergency services during this this time are advised to call 911 or proceed to the nearest emergency room at James Paton Memorial Regional Health Centre (JPMRHC) in Gander where they will be seen.

GREEN BAY HEALTH CENTRE, SPRINGDALE

 

TEMPORARY CLOSURE OF ER SERVICES at GBHC

A temporary closure of emergency services will take place on the following date and times:

  • Monday, May 30 from 8:00 am to Tuesday, May 31 at 8:00 am

Residents requiring emergency services during this this time are advised to call 911 or proceed to the nearest emergency room at Central Newfoundland Regional Health Centre (CNRHC) in Grand Falls-Windsor where they will be seen.

 

 Other Resources for non-emergent medical issues 

811 HealthLine

Residents are also reminded of the 811 HealthLine which they can avail of anytime. 811 Healthline is a confidential and free telephone line staffed by experienced Registered Nurses. 811 is available to all residents of Newfoundland and Labrador, of any age. Call 811 at any time, day or night, to speak to a Registered Nurse. They are always there for you.

The HealthLine has a nurse practitioner (NP) virtual care service. A nurse practitioner is a registered nurse with additional education and experience who can diagnose and treat illnesses, prescribe medications, if required, to treat a variety of common health care conditions at every stage of life. This service can prevent unnecessary emergency room visits for non-emergent issues. Appointments with NPs over the phone or by video are available everyday 8:00 am to 8:00 pm, including weekends.

Visit: www.811healthline.ca/

 

Health Hub

Central Health's Health Hub is available to ALL residents of Central Newfoundland. 

Through the Health Hubs, residents who have non-emergent medical issues, who do not have a family physician or whose family physician is not available, will be able to call the clinic and set up a virtual care appointment. A physician will then contact the patient and provide care over the phone. If an in-person assessment is required, arrangements will be made to have this completed at the Health Hub clinic.

 

These clinics are located at the Gander Medical Clinic in Gander and at the Killick Clinic in Grand Falls-Windsor. Clinics are open Monday to Friday from 8:00am to 8:00pm and Saturday and Sunday from 12:00pm to 6:00pm.

 

We recommend that you try making an appointment with your family physician before calling the Health Hub. To reach the Health Hub clinic in your area, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 and the Killick Clinic in Grand Falls-Windsor at 709-292-8404.