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COVID Vaccination Program Bookings for Central Health - Frequently Asked Questions

Vaccination is available by appointment only. Individuals with appointments should proceed to the vaccination site at their scheduled appointment time where they will be greeted by parking security who will provide further direction.

As always, please wear your mask and adhere to physical distancing guidelines. 

You should not schedule an appointment for a vaccine if you are experiencing symptoms of COVID-19. Instead, complete a COVID-19 Assessment and referral by clicking here.

While waiting for your opportunity for vaccination, and after vaccination, it is important for everyone to continue to follow public health guidance to protect yourself, your loved ones, and your communities including:

  • Wearing a mask in public

  • Washing your hands frequently

  • Respecting public health guidance on gatherings, travel and quarantine

How do I know when I can make an appointment? 

Central Health will release a Public Service Announcement (PSA) announcing the priority group available for vaccination, for example: age group, Clinically Vulnerable, Individuals who travel for work.


A link to the online booking system will be provided in the PSA. Click on the link or copy and paste the link into the address bar of your internet browser.  ​Complete the eligibility questionnaire and consent. Select the vaccination clinic that applies to you. Follow any additional instructions provided in the PSA. 

Please ensure you use Google Chrome as your browser when accessing the link

How do I know if my appointment is confirmed?  


If you booked your appointment online, you will receive an email confirming your appointment. If you have not received an email, please check to make sure that the email has not arrived in your “Junk Mail” folder.  If you are contacted by phone to book an appointment, the booking clerk will confirm your appointment date, time and location with you at the time of the call.  


I have not received confirmation of my appointment online. How do I know my schedule is confirmed?


Call 1-833-961-3749


Will I know what vaccine I will receive before my appointment? 


No. Vaccine shipments will be aligned with clinic schedules.  


I am a First Responder and have just received notification that I can book into one of the First Responder clinics. However, I am over 65 and the communication is for 64 and under? What can I do?

You are encouraged to book into a clinic for the 60-69 age group when these clinics become available.

What do I do if I am unable to leave my home to attend a COVID-19 vaccination clinic?


When individuals are contacted to book an appointment, Central Health is identifying individuals who require a home visit to receive the COVID-19 vaccine. If you have received an email directing you to book on-line but this situation applies to you, please call 1-833-961-3749 so that your name can be forwarded and placed on the appropriate list for follow-up by our immunizing team. There will be outreach visits scheduled for homebound clients and for others as needed.


I/ My family member lives in a LTC (PCH, CCH, other congregate living) facility and missed vaccination when the nurses came by to vaccinate the other residents. What can I do?

All clients who reside in a congregate living facility and missed the first vaccination by visiting nurses, will receive a return visit for catch-ups. The resident staff will keep track of all those waiting for an appointment including those who were admitted since the last vaccination visit, and the immunizing team will return to catch everyone up. An alternative for PCH residents who are currently eligible and able to avail of a public/mass clinic is to book an appointment for one in their area.

I/My family member has been notified that there is an opening in LTC (PCH, CHH etc.) for me/them but (we) are currently isolating and cannot get to a clinic. What do I/we do?

Upon admission, you will be added to the list of residents waiting to be vaccinated and your name will be submitted as per above, for the next immunizing team visit for vaccination.


When will I receive my second appointment for the second dose of vaccine?  

Appointments for the second dose are generally within for months of the first dose. An appt will be provided to your when you receive your first dose.


Where can I get vaccinated?

Clinics are located throughout the Central Health region at the following locations:

  • Baie Verte

  • Glovertown

  • Buchans

  • Harbour Breton

  • Gander

  • St. Alban’s

  • Change Islands

  • Grand Falls-Windsor

  • Lewisporte

  • Botwood

  • Springdale

  • New-Wes-Valley

  • Twillingate

  • Fogo

  • St. Brendan’s


I don’t see a clinic in my area when I try to book. What do I do?


If sites are full, they may not show as available. Please check back in a few days and/or consider booking into the next available and accessible site. There will be sites added as registration proceeds and as geography and other access groups requires.

Am I allowed to book into a clinic that is not in my area?


I am travelling out of the province and would like to receive my vaccination before I go. Is this possible? OR….. I am travelling out of the province and would like to receive my second dose early. Is this possible?

Individuals will receive initial dose of vaccine when it is applicable to them based on priority grouping. Second doses will be scheduled in accordance with National and Provincial guidelines and will not be provided early for travel reasons.



Thank-you for planning to receive your COVID Vaccination!



Additional Information:


For information about the COVID-19 Immunization Plan for Newfoundland and Labrador, including priority groups, please visit the Provincial Vaccine site.


Seasonal Influenza Resources:


What is Seasonal Influenza (the flu)?

Seasonal Influenza information for health professionals

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