UPDATED May 11, 2023
May 8, 2023: Newfoundland and Labrador Health Services is currently experiencing a temporary staffing shortage at Dr. Y.K. Jeon Kittiwake Health Centre (DYKJKHC) in New-Wes-Valley. See below for times when the ER will be open to regular activities, open with Virtual ER, and when it will be temporarily closed.
Thursday, May 11
OPEN starting at 8:00 a.m.
Friday, May 12
During the period of temporary closure, residents requiring emergency services during this time are advised to call 911 or proceed to the nearest emergency room at James Paton Memorial Regional Health Centre in Gander.
Newfoundland and Labrador Health Services continues its efforts in recruitment for this area for both physicians and health-care providers. We thank the public for their understanding as we continue to focus on providing safe and quality care for the residents of the central region.
Newfoundland and Labrador Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues, who do not have a family physician or whose family physician is not available. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub Sites.
For more on Health Hubs click here.
Residents are also reminded of the 811 HealthLine which they can avail of anytime. 811 Healthline is a confidential and free telephone line staffed by experienced registered nurses. 811 is available to all residents of Newfoundland and Labrador, of any age. Call 811 at any time, day or night, to speak to a Registered Nurse.
The HealthLine has a nurse practitioner (NP) virtual care service. A nurse practitioner is a registered nurse with additional education and experience who can diagnose and treat illnesses, prescribe medications, if required, to treat a variety of common health care conditions at every stage of life. This service can prevent unnecessary emergency room visits for non-emergent issues. Appointments with NPs over the phone or by video are available everyday 8:00 a.m. to 8:00 p.m., including weekends. Please note that, depending on appointment availability, it could take up to 3 days to see the 811 NP.
Gayle St. Croix
Director Communications, Central Zone
Newfoundland and Labrador Health Services
As of April 1, 2023, all regional health authorities and the Newfoundland and Labrador Centre for Health Information are transitioning to Newfoundland and Labrador Health Services.