September 12, 2022
Central Health is currently experiencing a temporary human resource challenge at Dr. Y.K. Jeon Kittiwake Health Centre (DYKJKHC) in New-Wes-Valley. As a result, Emergency (ER) Services will be temporarily closed and Virtual ER services as well will be offered.
VIRTUAL ER at DYKJKHC
On-site emergency services will be supported through Virtual ER assessment on the following date and times:
Tuesday, September 13 at 8:00 am to Thursday, September 15, 2022 at 2:00 pm
TEMPORARY CLOSURE OF ER SERVICES at DYKJKHC
A temporary closure of emergency services will take place on the following date and times:
Thursday, September 15, 2022 at 2:00 pm to Friday, September 16, 2022 at 8:00 am
Residents requiring emergency services during this time are advised to call 911 or proceed to the nearest emergency room at James Paton Memorial Regional Health Centre (JPMRHC) in Gander where they will be seen.
Central Health continues its efforts in recruitment for this area for both physicians and non-physician healthcare workers. We apologize for this interruption of service and thank the public for their understanding and patience as we continue to focus on providing safe and quality care for the residents of the central region.
Central Health's Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues, who do not have a family physician or whose family physician is not available. Health Hub clinics are open Monday to Friday from 8:00am to 8:00pm and Saturday and Sunday from 12:00pm to 6:00pm. To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub Sites.
For more on Health Hubs click here.
Residents are also reminded of the 811 HealthLine which they can avail of anytime. 811 Healthline is a confidential and free telephone line staffed by experienced Registered Nurses. 811 is available to all residents of Newfoundland and Labrador, of any age. Call 811 at any time, day or night, to speak to a Registered Nurse. They are always there for you.
The HealthLine has a nurse practitioner (NP) virtual care service. A nurse practitioner is a registered nurse with additional education and experience who can diagnose and treat illnesses, prescribe medications, if required, to treat a variety of common health care conditions at every stage of life. This service can prevent unnecessary emergency room visits for non-emergent issues. Appointments with NPs over the phone or by video are available everyday 8:00 am to 8:00 pm, including weekends. PLEASE NOTE THAT, DEPENDING ON APPOINTMENT AVAILABILITY, IT COULD TAKE UP TO 3 DAYS TO SEE THE 811 NP.