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Diversion of Emergency Services in Green Bay (Thursday, December 9) at GBHC and Dates for Virtual ER

December 7, 2021

Due to a temporary physician shortage at the Green Bay Health Centre in Springdale, Emergency Services will be diverted to Central Newfoundland Regional Health Centre (CNRHC) in Grand Falls-Windsor from Thursday, December 9, starting at 8:00 a.m. until 8:00 p.m. Residents requiring emergency services during this time are advised to call 911 or proceed to the emergency room at CNRHC in Grand Falls-Windsor, where they will be seen.


Subsequently, Emergency services will be supported through Virtual ER assessment on the following dates and times:

  • Sunday, December 12, 8:00 p.m. – 8:00 a.m. (Monday, December 13)

  • Tuesday, December 14, 8:00 p.m. – 8:00 a.m. (Wednesday, December 15)

  • Wednesday, December 15, 8:00 p.m. – 8:00 a.m. (Thursday, December 16)

  • Thursday, December 16, 8:00 p.m. – 8:00 a.m. (Friday, December 17)

While Virtual ER services are offered, and through the support of the current Physician team and the collaborative health team, the following services will continue to be offered at the facility:

  1. Emergency

  2. Acute Care (inpatient)

  3. Medical Clinic (doctor’s office)

  4. Lab

  5. Medical Imaging

  6. Continuing Care (Community Nursing)

  7. Physiotherapy

  8. Dietitian

  9. Diabetes Clinic

  10. Public Health

  11. Women’s Wellness

  12. Mental Health and Addictions

  13. Doorways

For more on Virtual ERs please click here.

How Virtual ER works

In many respects, a Virtual ER operates the same as a traditional Emergency Room.

  • A patient requiring Emergency Services would present to the healthcare site.

  • The patient will be seen and assessed by the local healthcare team, this could include a Registered Nurse and or Nurse Practitioner, and either an Advanced Care Paramedic and/or a Respiratory Therapist.

  • The patient will be assessed by a physician virtually and managed with the support of the team on the ground.

  • As required, patients would be transported to the nearest Category A Hospital – Grand Falls-Windsor or Gander – to further manage their needs.

Central Health continues its efforts in recruitment for this area for both physicians and non-physician healthcare workers. Central Health has been engaging physicians directly about potential opportunities and is working with a recruitment firm to assist in its search for physicians.

We apologize for this interruption of service and thank the public for their understanding and patience as we continue to focus on providing safe and quality care for the residents of the Green Bay.


Gayle St. Croix

Director of Communications and Government Relations

Central Health



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