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Temporary Closure of Emergency Services and Virtual ER at Dr. Y.K. Jeon Kittiwake Health Centre

May 6, 2022

Central Health is currently experiencing a temporary human resource challenge at Dr. Y.K Jeon Kittiwake Health Centre in New-Wes-Valley. This shortage will be supported by a temporary closure of ER Services.


A temporary closure of emergency services will take place on:

Saturday, May 7 from 8:00 am until Sunday, May 8 at 8:00 am

Residents requiring emergency services during this this time are advised to call 911 or proceed to the nearest emergency room at James Paton Memorial Regional Health Centre (JPMRHC) in Gander where they will be seen.


On-site emergency services will be supported through Virtual ER assessment on the following date and times:

Monday, May 9 from 8:00 am to Tuesday, May 10 at 8:00am

During this time, residents can come to the ER at DYKJKHC as usual. For more on Virtual ERs please click here.

Central Health continues its efforts in recruitment for this area for both physicians and non-physician healthcare workers. We apologize for this interruption of service and thank the public for their understanding and patience as we continue to focus on providing safe and quality care for the residents of the central region.

811 HealthLine

Residents are also reminded of the 811 HealthLine which they can avail of anytime. 811 Healthline is a confidential and free telephone line staffed by experienced Registered Nurses. 811 is available to all residents of Newfoundland and Labrador, of any age. Call 811 at any time, day or night, to speak to a Registered Nurse. They are always there for you.

The 811 HealthLine has a nurse practitioner (NP) virtual care service. A nurse practitioner is a registered nurse with additional education and experience who can diagnose and treat illnesses, prescribe medications, if required, to treat a variety of common health care conditions at every stage of life. This service can prevent unnecessary emergency room visits for non-emergent issues. Appointments with NPs over the phone or by video are available everyday 8:00 am to 8:00 pm, including weekends.



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