Central Health is experiencing a temporary physician shortage at the Green Bay Health Centre (GBHC) in Springdale. Residents requiring emergency services during this time are advised to call 911 or proceed to the nearest emergency room where they will be seen. Individuals presenting to GBHC may be assessed through a virtual emergency room service. There will be a Health Care Provider available to support patient care on-site, as determined through the initial virtual ER assessment.
On-site emergency services will be supported through Virtual ER assessment on the following dates and times:
Friday, January 21, 8:00 p.m. – 8:00 p.m. Saturday, January 22
Sunday, January 23, 8:00 a.m. – 8:00 p.m.
Monday, January 24, 8:00 p.m. – 8:00 a.m. Wednesday, January 26
(Temporary Diversion of Emergency Services at Green Bay Health Centre – January 24)
Wednesday, January 26, 8:00 p.m. – 8:00 a.m. Thursday, January 27
Monday, January 31, 8:00 p.m. – 8:00 a.m. Tuesday, February 1
There will be no walk in availability on Monday, January 24 and Tuesday, January 25.
While Virtual ER services are offered, and through the support of the current Physician team and the collaborative health team, the following services will continue to be offered at the facility:
Acute Care (inpatient)
Medical Clinic (doctor’s office)
Continuing Care (Community Nursing)
Mental Health and Addictions
For more on Virtual ERs please click here.
How Virtual ER works
In many respects, a Virtual ER operates the same as a traditional Emergency Room.
A patient requiring Emergency Services would present to the healthcare site.
The patient will be seen and assessed by the local healthcare team, this could include a Registered Nurse and or Nurse Practitioner, and either an Advanced Care Paramedic and/or a Respiratory Therapist.
The patient will be assessed by a physician virtually and managed with the support of the team on the ground.
As required, patients would be transported to the nearest Category A Hospital – Grand Falls-Windsor or Gander – to further manage their needs.
Central Health continues its efforts in recruitment for this area for both physicians and non-physician healthcare workers. Central Health has been engaging physicians directly about potential opportunities and is working with a recruitment firm to assist in its search for physicians.
We apologize for this interruption of service and thank the public for their understanding and patience as we continue to focus on providing safe and quality care for the residents of the Green Bay.
Gayle St. Croix
Director, Communications and Government Relations