top of page

Grand Falls-Windsor Area

Communities Served:

100_0327 Carmelite.JPG

Carmelite House

(709) 292-2528, 292-2520, 292-2521, 292-2522  Email:

Carmelite House consists of 65 beds in total. 64 LTC beds and one palliative care bed. There is also a transitional unit inside the Central Newfoundland Regional Health Centre which operates under Carmelite House, and has 15 beds for residents waiting for a LTC placement.

Outside of building GFW.jpg

Grand Falls Windsor Long Term Care Centre

(709) 292-0400    Email:

Located at 9 Scott Avenue

The new long term care centre which opened in 2022 has 60 resident rooms, treatment space, outdoor therapy space, and accessible wandering paths. In addition, it has a hospitality suite for family members of residents that are in palliative care, a salon, a family celebration room, a multi-purpose room, and a spiritual room.

Regional Office.jpg

Central Health Regional Office

Central Health's Corporate office is located at 21 Carmelite Road, Grand Falls-Windsor.

Services include:

  • Financial Services | 292-2168

  • Facilities Management and Engineering | 292-3014

  • Human Resources | 292-2460

  • Quality Improvement | 292-2146


Central Newfoundland Regional Health Centre

(709) 292-2500    Manager of Site Operations:

Services Include: 


Central Newfoundland Regional Health Centre (CNRHC) is one of two acute care referral centres in the central region.  It has about 130 acute care beds, 15 transitional LTC beds and offers a number of speciality services including anesthesia, general internal medicine, general surgery, neurology, obstetrics/gynecology, ophthalmology, pediatrics, pathology, psychiatry, urology, radiology, otolaryngology, and dermatology. There are between 45 to 55 full-time physicians, general practice, and specialists providing services in the Grand Falls-Windsor Area. In addition to 24 hour on-site emergency physician coverage, this centre provides advanced diagnostic imaging, laboratory, and other investigative services.

36 Queensway cropped.png

Grand Falls-Windsor Community Health Centre - Queensway

Mental Health and Addictions Triage Line - (844) 353-3330

Mental Health Crisis Line - 811

Services Include: 


The Community Health Building is located at 36 Queensway. This facility offers and coordinates the following community based services;

  • Population and Public Health Nursing (school, child and adult health and community development nursing) | 489-8150

  • Continuing Care Nursing Services | 489-8161

  • Community Supports Social Work | 489-8161

  • Behavioral Management

  • Mental Health and Addiction Services | 489-8841

  • Doorways : Single Session Walk-in Counselling Service | 489-8841

  • Janeway Outreach ​

    • Clerk | 489-4254 (part-time)

    • Physiotherapist | 489-4535

    • Occupational Therapist | 489-8183

Leaf - RGB - small.jpg

Therapeutic Residence

(709) 489-6651 

Services Include: 


The Therapeutic Residence program is a voluntary program designed for adults presenting with complex needs due to mental health and addictions issues. It is designed as a transitional placement and the duration of stay is determined by the individual and his or her care team. The average length of stay can be three to six months. Referrals to the Therapeutic. For more information on this program contact the Senior Behaviour Management Specialist at (709) 489-4682 or (709) 489-6651.


Hope Valley Youth Treatment Centre

(709) 292-8360 - 

Services Include: 


The provincial Hope Valley Youth Treatment Centre provides service to youth ages 12 to18 from all areas of Newfoundland and Labrador with youth residing at the centre for 3 to 6 months. The centre provides: ~ a safe place for youth to address issues related to substance use/abuse ~ the province’s only detox facility dedicated specifically to youth ~ accommodation space for visiting family ~ family counselling and opportunities for family to take part in the treatment program with youth.

For more information, please contact the Primary Healthcare Facilitator in your area at (709) 257-4905 or by email at


To reach a Community Development Nurse in each area:

  • Botwood - (709) 257-4900

  • Grand Falls- Windsor - (709) 489-8161

bottom of page