Central Health to reduce elective and non-urgent services and procedures around the region

Central Health is advising the public of a reduction of elective and non-urgent services and procedures at Central Health facilities across the region following the advisory of Alert Level 5 by the Chief Medical Officer of Health. Emergency Services are operating as per usual.

Surgical Services

  • Only urgent/emergent surgeries will take place

  • All other elective surgeries will be rebooked

Ambulatory Clinics

  • Only urgent/emergent Ambulatory Clinic appointments will take place

  • All appointments will be reviewed with our Physician providers and booked virtually, where possible, or rescheduled.

  • Ambulatory Clinic staff will be in contact with all individuals with booked appointments.

Urgent/emergent Laboratory and Medical Imaging services will proceed. These include:


Laboratory Services

  • Patients requiring INR

  • Patients being administered immunotherapy including chemotherapy, biologics, methotrexate, etc.

  • Cancer patients

  • And other tests that are assessed to be stat or urgent by the ordering health care provider

Medical Imaging Services

  • General X-ray, Diagnostic Mammography, Computer Tomography (CT), Ultrasound, Magnetic Resonance Imaging (MRI), and Nuclear Medicine requisitions are being screened with only emergent/urgent patients being completed.

  • Testing scheduled for cancer follow up and treatments are being completed.

  • Patients will be contacted by a member of the Medical Imaging Department to confirm whether your study will be going ahead as scheduled, the time of the appointment or whether there is a need to postpone at this time.

Cardiopulmonary and Rehabilitative Services

  • Urgent/emergent Cardiopulmonary and Rehabilitative Services will proceed.

  • All booked appointments are being screened and booked patients will be contacted regarding their appointment.

Other Services

  • All cancer services will continue

  • In-centre dialysis will continue

  • Obstetric Services (and testing) will continue

  • Doorways, Mobile Crisis Response Teams, FACT (Flexible Assertive Community Treatment) and ODT (Opioid Dependency Treatment) teams will continue. For up to date programs and services for Mental Health and Addictions, please use this website: https://nl.bridgethegapp.ca/

  • All urgent/emergent appointments at outpatient clinics will continue

  • Central Health primary care clinics will continue. Where possible, virtual clinics may replace in-person appointments.

Appointments that are cancelled will be rebooked at a future date. Please remember that only urgent and emergent diagnostic and therapeutic services and procedures will continue.


You will be asked questions regarding COVID-19 symptoms at all facility entry points and health care appointments. Anyone entering a facility is required to wear a mask at all times.


For any questions or concerns, please call Client Navigator line is 1-844-651-6214. If you think you have COVID-19 symptoms, a COVID-19 self-assessment test can be taken at https://www.811healthline.ca/covid-19-self-assessment.


The latest Central Health updates can be found at http://www.centralhealth.nl.ca and on Twitter or Facebook @CentralHealthNL.

During a pandemic, we focus our planning and resources to prevent the spread of illness, care for those affected, and support employees and physicians in their professional and family roles.


Social distancing in waiting rooms and spacing of appointments is required. Please remember that frequent handwashing for at least 20 seconds and social distancing is important to limit the spread of COVID-19.


At this time, Central Health is also asking that all individuals present to emergency rooms and to health care appointments at Central Health facilities on their own unless a support person is required. One parent can accompany children in the emergency department or for other appointments.


Thank you for your understanding.


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Media Contact:

Gayle St. Croix

Director of Communications and Government Relations

Gayle.stcroix@centralhealth.nl.ca


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