NL Provincial Health Shared Services Supply Chain Department

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Welcome to the Provincial Health Supply Chain Shared Services Department’s sourcing website!

Under the new shared services model, Central Health is the lead in order to provide a provincial service for supply chain on behalf of the other Regional Health Authorities (RHAs) and the Newfoundland and Labrador Centre for Health Information (NLCHI). In accordance with the Public Procurement Act (PPA), Delegations of Purchasing Authorities have been signed and all commodities being sourced and undergoing contract: creation, renewal, extension, or termination has been delegated to Central Health's Provincial Health Shared Services Supply Chain Department. They will source on behalf of the four other Health Organizations for all commodities.

The commodities will continue to be ordered by the Health Organizations under the contract terms established. All provincial open call activities for the four RHAs and NLCHI will be consolidated under this website.

If you have any questions, please email


As of January 7, 2021 we have moved to the MERX sourcing platform to manage Open Call opportunities. Please view our MERX Flyers:

MERX Transition Flyer #1 

MERX Transition Flyer #2 

MERX Transition Flyer #3

Vendors will be required to submit their responses to our Open Call Opportunities based upon their original posting date as per instructions outlined in sections below.


Complimentary Webinar Opportunities:

To get a better understanding of the online bidding process and its requirements, we invite you to take advantage of two complimentary webinar opportunities:

  1. Join MERX at 11:00 a.m. NST, Tuesday, January 12, 2021 to get familiar with how to navigate the online service and manage your bidding opportunities easily and efficiently.

     today, you will receive an email with instructions on how to join the webinar.


  2. Please use the following link to view a previously recorded MERX navigation session hosted by Government of Newfoundland and Labrador

    Watch the GNL recorded demonstration

    NOTE the following message/process differences:

    • Bid bonds are only accepted electronically. The GNL’s training indicates they accept them as paper and certified cheque – Central Health does not. 


Instructions for Open Calls Posted on or before January 6, 2021:

All responses with regard to open calls must be emailed to noting that: 


  • The onus is on potential bidders to check the website for changes and addendums.

  • No hard copy submissions will be accepted, unless otherwise noted. Phone calls, texting, etc. will not be accepted.

  • For documentation and transparency reasons, all correspondence will occur via email to All emails must include the open call number followed by the document name in the subject line of the email. Emails not containing this required information in the subject line will not be responded to.

  • All questions about an open call must be received by the due date noted within each specific open call. Any communication or questions concerning an open call that is received in this period will not be replied to. 

  • Any communication or questions between open call close date and time and the awarding of the contract will not be replied to.

  • It is the bidders’ sole responsibility to ensure their response(s) is/are received when, where and how it is specified in the open call document. 

  • All submissions / responses to open calls will need to be emailed to and include the following in the subject line:

    • the open call # number;

    • name of the open call; and

    • the Amendment # (if applicable).

    • For example: 2019-XXXX – “open call name” – AMENDMENT #1

  • Shared Service Supply Chain will be the only official source of information regarding an open call, and information from any other source shall be considered unofficial and may not be correct. Information, offers or commitments from any other source shall not be binding on Central Health or the other four Health Organizations for which it serves.

  • All public bid openings will be conducted via conference call. Conference call information will be located in Open Call document.

  • The successful bidders will be listed on the website when awarded.


Instructions for Open Calls Posted on or after January 7, 2021:

Please visit:


Information regarding MERX platform:

To view more information about the MERX platform and its features, please visit to watch online tutorials.


Vendor Management Division

If you would like to be a part of our vendor distribution list please email with the email addresses you would like included within the list. This means that we will email you with information and updates that our vendor community might be interested in knowing about. 

Central Health’s Standard Privacy Clause

​As a potential vendor/contractor of the Health Organizations within Newfoundland and Labrador you are collectively bound and obligated to adhere to the provisions of the Newfoundland and Labrador Personal Health Information Act; the Access to Information and Protection of Privacy Act; and all other relevant statutes and regulations. Further, all personal/personal health/and business information obtained through affiliation with Central Health and its open call processes are confidential and must be secure from unauthorized access, use, modification, disclosure and/or disposal in any manner, at any time, in accordance with Central Health's policies and procedures regarding same. As a service provider to Central Health, you are collectively accountable under the legislation and bound by an Oath/Affirmation of Confidentiality to maintain the privacy and security of all information obtained through affiliation with Central Health.