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Our Provincial Health Supply Chain Shared Services Department has acquired sufficient supply of Personal Protective Equipment (PPE) and other critical products necessary to safely perform operations. As such, we will not be pursuing additional purchases with new vendors at this time. We will be closely monitoring our usage and available supply of these products and if our situation changes we will post an update. Please monitor this website for the most recent updates.

NL Provincial Health Shared Services Supply Chain Department

Under the Provincial Health Shared Services Supply Chain model, Central Health is responsible for the contracting, purchasing, inventory and distribution of all supplies and services on behalf of the four Regional Health Authorities (RHAs) and the Newfoundland and Labrador Centre for Health Information (NLCHI).

Our Provincial Supply Chain Department consists of four divisions:

  1.  Purchase Operations

  2.  Sourcing and Contracts

  3.  Inventory, Logistics, Transportation and Technology

  4.  Vendor Management

Doing Business with Provincial Health Supply Chain


In accordance with the Public Procurement Act (PPA), all commodities being sourced and undergoing contract: creation, renewal, extension, or termination has been delegated to Central Health's Provincial Health Shared Services Supply Chain Department.

The commodities will continue to be ordered by the Health Organizations under the contract terms established.  Our open call opportunities are posted to our MERX site:

Vendors looking to access and respond to our Open Call opportunities can visit the above link to log-in or register for site access.  Please note: Registration to view and respond to our Open Calls is free of charge. In the Registration page, select the “Pay As You Go – Free” option and proceed to complete the registration. A recorded demonstration is also available on this site and we encourage all vendors to view in order to best utilize the platform.

To view more information about the MERX platform and its features, please visit to watch more online tutorials.

If you have any questions regarding our sourcing activities, please email 


Archived opportunities by Health Organization:

Eastern Health -

Central Health -

Western Health -

Labrador Grenfell Health –



Vendor Management Division

If you would like to be a part of our vendor distribution list please email with the email addresses you would like included within the list. This distribution list will be used to share information and updates regarding our Provincial Health Shared Services Supply Chain Department. Please note that individual open call opportunities will not be disseminated from this email account. 

​Vendor Performance Management

Provincial Health Shared Services Supply Chain has been working on the development of a Vendor Performance Management and has released the first version of its Vendor Performance Management Framework. This program will be further developed over time and updates posted to this site.

Compliments and Complaints Handling

Our Vendor Management division has established a Compliments and Complaints Handling Guide for the management of compliments and complaints. This guide sets out guiding principles and practical advice for our internal and external stakeholders, and aims to encourage all stakeholders to consider the value and opportunity created when feedback is shared. 

Central Health’s Standard Privacy Clause

​As a potential vendor/contractor of the Health Organizations within Newfoundland and Labrador you are collectively bound and obligated to adhere to the provisions of the Newfoundland and Labrador Personal Health Information Act; the Access to Information and Protection of Privacy Act; and all other relevant statutes and regulations. Further, all personal/personal health/and business information obtained through affiliation with Central Health and its open call processes are confidential and must be secure from unauthorized access, use, modification, disclosure and/or disposal in any manner, at any time, in accordance with Central Health's policies and procedures regarding same. As a service provider to Central Health, you are collectively accountable under the legislation and bound by an Oath/Affirmation of Confidentiality to maintain the privacy and security of all information obtained through affiliation with Central Health.

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