Health Hub
NL Health Services’ Health Hub is available to ALL residents of Central Newfoundland who have non-emergent medical issues, who do not have a family physician or whose family physician is not available. Health Hub clinics are open Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday and Sunday from 12:00 p.m. to 6:00 p.m. Hours of operation are dependent on physician availability.

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To reach the Health Hub, please call the Gander Medical Clinic at 709-381-0112 or 709-381-0338 or the Killick Clinic in Grand Falls-Windsor at 709-292-8404. Patients should expect an increase in wait times for both in person and virtual appointments at Health Hub sites.

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For more information on Health Hubs, please visit our website.

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811 Healthline

If you are displaying mild or moderate symptoms of COVID-19, please do NOT visit an Emergency Department.

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811 HealthLine is available 24/7 to provide:

• medical advice (including virtual nurse practitioner appointments which can usually be accommodated within three days);

• health information; and

• support in a mental health crisis.

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For more information, please visit: https://www.811healthline.ca/.

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What else can I do? 

• Your family practice or a local walk-in clinic may be the best place for care for non-urgent injury or illness. You’ll also likely have a shorter wait.

• If you do not have a family physician, visit https://patientconnect.nlchi.nl.ca/ to register on a provincial wait list. 

• Call 811 to talk to a registered nurse and get advice on non-urgent medical matters. This service is available 24 hours a day, seven days a week.

• Your community pharmacist may offer advice on non-urgent medication matters, such as migraines, flu-like symptoms, and prescription renewals and refills.

• If you have a chronic illness, keep your regular appointments with your health-care provider.

• Get healthy eating advice from a registered dietitian at https://www.811healthline.ca/healthy-eating/

• Visit Self-Management Support Resources for Patients and Families for tools and workshops available to residents living with chronic (long-lasting) disease.    

• Connect with the Health Coach program for support in living a healthier life. 

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